Etsy shop

Brown paper kraft bags for shopping

Easy Ways to Improve Customer Service for your Etsy Shop

Business truth #45,234 – not all marketing activities have to cost you money.  No matter what marketing experts tell you. In a world full of paid ads, promotions, influencers and even tweets, it’s sometimes hard to remember that.  There are ways to grow your creative business without spending money. Some growth can come organically.  One […] Read more…

Gingerbread man relaxing in coffee

How to Offer Amazing Customer Service this Holiday Season

If you’ve ever experienced a holiday rush in your shop, you know how hectic it can get.  Packing slips flying.  Ribbon and paper scraps covering the floor.  Boxes all askew in the shipping area. For a successful creative business, the holiday season is not a joke.  And if you’ve positioned your holiday marketing correctly this […] Read more…

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