Etsy

Gingerbread man relaxing in coffee

How to Offer Amazing Customer Service this Holiday Season

If you’ve ever experienced a holiday rush in your shop, you know how hectic it can get.  Packing slips flying.  Ribbon and paper scraps covering the floor.  Boxes all askew in the shipping area. For a successful creative business, the holiday season is not a joke.  And if you’ve positioned your holiday marketing correctly this […] Read more…

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How to sell digital files on Etsy

When I started my Etsy shop almost ten years ago, my focus was on creating handcrafted stationery goods.  No matter how much customers asked, I refused to sell digital files at the time. If I knew the things I know now about creating a product that meets my customers needs, I would have introduced digital […] Read more…

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