Etsy

Woman holding balls of yarn

The Joy of Return Customers

The other day something amazing happened in my shop.  I rediscovered the joy of return customers. The world is a chaotic place.  Especially online.  And even after a wonderful shopping experience, I always wonder if a customer remembers my shop. Do they ever recall that their stationery arrived on time for their event?  That we […] Read more…

Brown paper kraft bags for shopping

Easy Ways to Improve Customer Service for your Etsy Shop

Business truth #45,234 – not all marketing activities have to cost you money.  No matter what marketing experts tell you. In a world full of paid ads, promotions, influencers and even tweets, it’s sometimes hard to remember that.  There are ways to grow your creative business without spending money. Some growth can come organically.  One […] Read more…

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